LEGAL

At Almafiel, we are committed to protecting your personal information and ensuring that it is treated with complete transparency and in accordance with the General Data Protection Regulation (GDPR). By using this website, you accept the terms of this Privacy Policy.

1. Data Controller

The data controller is Flavia Passarini (Almafiel), with registered address at Travessia de Portugal 4, 07820 Sant Antoni de Portmany, Tax ID number Y1331368G. For any queries, please write to us at hola@almafiel.es.

2. Personal Data Collected

We collect the following data:

First and last name
Shipping address
Email address
Phone number
Payment information (securely managed by Stripe, RedSys/ServiRed and/or the Bizum service; never stored directly by Almafiel)

This data is collected through contact forms, purchase processes, or newsletter subscriptions.

3. Purpose of Processing

We use your data to:

Manage and ship your orders.
Communicate information related to your purchases
Send you information about promotions, new products, or discounts if you voluntarily subscribed
Improve your user experience through the use of analytical tools

4. Legitimizing Basis

We process your data based on:

The execution of a purchase contract
Your express consent (e.g., newsletter, analytical cookies)
Our legitimate interest in improving our services and preventing fraud

5. Third-Party Tools

In order to offer a quality service, Almafiel uses external tools that enable the website to function properly, manage payments, and analyze page usage.

WordPress and WooCommerce: content management and e-commerce platform used to display products, process orders, manage the shopping cart, and maintain site security.
RedSys/ServiRed and Bizum: payment gateways that securely manage card or transfer payments in accordance with PCI-DSS standards. Almafiel does not have access to the user’s bank details at any time.
Google Analytics and Meta Pixel (Facebook): analysis and marketing tools that provide insight into users’ overall interaction with the website, improve the browsing experience, and personalize advertising campaigns.
Email services (e.g., MailerLite or similar): used to send newsletters, promotions, or commercial communications, always with the user’s prior consent.

These providers may host data in the European Union and/or the United States, in which case adequate safeguards apply, such as the Standard Contractual Clauses approved by the European Commission or the EU-US Data Privacy Framework, as applicable.

6. Data Storage

Your data will be kept for the duration of the business relationship or until you request its deletion. In the case of newsletters, you can unsubscribe at any time using the link included in each email.

7. User Rights

You may exercise your rights of access, rectification, erasure, objection, and restriction by writing to hola@almafiel.es.

8. Security

We take all reasonable technical measures to protect your data from unauthorized access or misuse.

9. Cookies

This website uses cookies:

Technical cookies: necessary for the functioning of the site.
Analytical and advertising cookies: used to improve your experience and show you personalized content.

By browsing the site, you accept the use of cookies in accordance with our Cookie Policy. You can configure or reject the use of cookies from your browser.

10. Policy Changes

Almafiel may update this Privacy Policy at any time. Any changes will be posted on this page.

Last updated: October 2025